Customer Service Representative, Megatree Consulting and Investment Limited

Must be able to effectively manage different communication channels
Deliver prompt and professional solutions for customer inquires via phone, email, online chat etc.
Research, prioritize and resolve customer issues in timely and accurate fashion
Maintain documentation of customer inquiries and responses for future reference.
Direct or route customer calls to appropriate personnel for assistance.
Handle dissatisfied customers in a polite and professional fashion.
Track and follow-up all customer requests in a timely manner.

Qualification

o Possess minimum of B.Sc/HND in any related field of Study from a recognized university.

Skills and Requirements

Must be able to work with minimum supervision, whilst being team oriented, hardworking and innovative.
Must be able to work under pressure.
Must be able to work with or without supervision.
Must be learnable and teachable.
Must have Customer Relation skills.
Must be creative and initiative.
Must use the position applied for as the subject of application..
Must not be more than 35 years of age.